Whether something's broken, you've got a feature idea, or you just want to say hi — drop us a line and we'll get back to you as soon as we can.
📩 hello@couchcrewgames.appOpen Couch Crew: Games, tap "Create a free account" on the landing page, enter an email and a password (at least 8 characters), then tap Create account. You'll get a confirmation email — tap the link inside, and you're in.
If the email doesn't show up within a couple of minutes, check your spam folder. If it's still not there, email us and we'll resend manually.
On the sign-in screen, tap "Forgot password?" and enter the email you signed up with. You'll get a password-reset email within a minute or two. The link inside is single-use and expires after an hour.
Each user picks a unique @handle (set yours under Profile → Account). Search for friends by their handle or display name from the Find Friends button on your profile, send a request, and once they accept you become part of each other's "Game Crew" — you can see each other's Top 10's, playlists, ratings, completed games, and recommendations, and you'll show up in each other's feeds.
From IGDB, the Internet Game Database (operated by Twitch Interactive). It covers virtually every game ever released across every platform — from arcade and 8-bit eras up to current-gen. Scores, cover art, screenshots, release dates, and platform availability all come from there.
IGDB is excellent but not perfect — sometimes platform availability lags when a game ports, or a remaster lists slightly different platforms than the original. If something looks wrong, let us know and we'll investigate.
For games with multiple editions, remasters, ports, or "of the year" re-releases, we automatically combine all related platform availability so the badge row reflects everywhere you can actually play that title — including backward-compatible platforms (e.g. a PS4 game shows PS5 too).
If you spot a case where the badges are still wrong, email hello@couchcrewgames.app with the game name and we'll fix the override.
Tap any game card to open its detail screen, then tap the playlist button under the cover. You'll choose which list to add it to — "Playing now", "Want to play", or "Completed". You can also rate the game (0–10), mark it as a recommendation to send to a friend, or pick which platform you're playing it on.
Your Top 10 is the 10 games you'd save in a fire — your all-time favourites. Tap any empty slot on your profile to pick a game (search the full IGDB catalogue, or pick from your completed list). Drag to reorder. Your Top 10 is public on your profile so friends can see what defines your taste.
Couch Crew Pro unlocks unlimited friends and playlist size (free accounts have a cap), custom themes, CSV export of your full library, release-date calendar sync to iOS Calendar for upcoming games on your Want-to-Play list, advanced play stats with genre, platform, and decade breakdowns, and your annual Year-in-Review recap.
There's a free trial, then a small monthly or yearly fee — current pricing is shown in the App at the point of purchase. Cancel anytime from iOS Settings → Apple ID → Subscriptions.
Couch Crew Pro is billed through Apple. To cancel: open the iOS Settings app → tap your name at the top → tap Subscriptions → tap Couch Crew Pro → tap Cancel Subscription. You'll keep your Pro features until the current billing period ends.
You can also manage subscriptions from inside the App under Profile → Settings → Manage Subscription.
Sign in with the same account on both devices. Pro is tied to your Couch Crew account (via Apple's purchase receipts), so as long as you're signed in, it should follow you across iPhone, iPad, and any future devices. If it's still not unlocking, tap Profile → Settings → Restore Purchases to force a refresh.
Go to Profile → Settings → Account → Delete Account. We'll permanently delete your profile, playlist, ratings, reviews, top-10, friend connections, and recommendations within 30 days. Some limited information may be retained for legal, tax, or fraud-prevention purposes — see our Privacy Policy for details.
If you'd rather just sign out and keep your data, use Profile → Settings → Sign Out instead.
The fastest fix for most issues:
If none of that helps, email us at hello@couchcrewgames.app with what you're seeing and what device + iOS version you're on.
We love hearing both. Email hello@couchcrewgames.app with the details — for bugs, please include what you were doing when it happened, your device model, and your iOS version (Settings → General → About → Software Version).
Not yet. We're focused on getting iOS right first. If you'd like Android, drop us a line — we keep a list of folks waiting and you'll be the first to know when it's ready.
Yes — Couch Crew is our sister app for tracking movies and TV shows, with the same Film Crew / Top 10 / recommendations approach. Same vibe, different medium.
Email hello@couchcrewgames.app with as much detail as you can — what you were trying to do, what happened instead, your device and iOS version. We'll get back to you within 1–2 business days, usually sooner.